Delivery & Assembly
Upon placing an order, you will receive a verification call or SMS from our representative within a day to ensure order accuracy. Once your order is confirmed, it will be sent for processing. Please note, debit/credit card payment processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) ordered are out of stock, we will take your advice for cancellation or replacement. Order delivery can take up to 15 days after confirmation. Furniture delivery can take up to 25 days or as mentioned for individual products and will only be confirmed once full payment is received as they will be customized. You will be intimated in case of any delays.
In case the customer does not take delivery within 30 days of provided delivery date, a storage charge will be applicable per day. All storage charges will have to be cleared before the products are released for delivery.
At present we are only delivering in Karachi, Lahore, Islamabad and Hyderabad for online purchases. We are offering free delivery and assembly within these mentioned cities. Any expected restrictions at provided delivery address need to be communicated to the dispatch team beforehand.
Celeste Home Fashion does not export or ship internationally, but if you are interested in shipping products to any location outside Pakistan, please send us your query at email@example.com. Please note that based on the destination and the weight of your shipment international shipping rates and duties will apply.